At Your Sneaker Store, we want you to be satisfied with your purchase. Please review our Refund Policy below for details on refunding items.
- Eligibility for Refunds:
To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging. Refunds are eligible with 30 days of the original purchase date.
- Items Ineligible for Refunds:
Customized or personalized items, items marked as final sale, and worn or damaged items not due to manufacturing defects.
- How to Request a Refund:
Contact our customer service team at email@example.com or (555)-555-5555 to initiate the refund process. Provide your order number, the reason for the refund, and any relevant details.
- Refund Process:
Once your refund request is received and approved, refunds will be processed to the original method of payment within 3-5 business days.
- Refund Amount:
The refund amount will be the purchase price of the item minus any applicable fees or charges.
- Cancelled Orders:
Orders can be cancelled within [number] hours of placement. Once an order has been processed for shipping, it cannot be cancelled.
- Contact Information:
For any questions or concerns regarding refunds, please contact our customer service team at firstname.lastname@example.org or (555)-555-5555.
If The Shoe Fits reserves the right to update or modify this policy at any time without prior notice. Please check our website for the most up-to-date information.